Last Updated: 20/01/25
At Fifield Air Quality Services, we are committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, email address, phone number, and business information when you contact us or make a booking.
- Payment Information: If applicable, we may collect billing details to process transactions securely.
- Technical Data: IP address, browser type, and device information for analytics and security.
- Cookies & Tracking Technologies: We use cookies to improve website functionality and user experience. You can control cookie preferences in your browser settings.
2. How We Use Your Information
We use your information to:
- Provide and improve our air purification services.
- Process bookings and payments.
- Respond to enquiries and customer support requests.
- Ensure website security and enhance user experience.
- Comply with legal and regulatory obligations.
3. Data Sharing & Protection
- We do not sell or rent your personal data.
- Data may be shared with trusted third-party service providers (e.g., payment processors, hosting services) strictly for operational purposes.
- We implement industry-standard security measures to protect your information from unauthorised access.
4. Your Rights Under UK GDPR
You have the right to:
- Access, correct, or delete your personal information.
- Object to certain data processing activities.
- Request a copy of the data we hold about you.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at contact@fifieldairquality.com.
5. How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfil business or legal requirements. After this period, data is securely deleted or anonymised.
6. Contact Information
For any privacy-related queries, you can contact:
Fifield Air Quality Services
contact@fifieldairquality.com
07761 473987